Shipping Policy

Order Processing

• Orders are typically processed within 2–4 business days after payment is received.

• Processing times may be longer during high-volume periods, events, or holidays.

Shipping Rates & Methods

• Shipping rates are calculated at checkout based on your order’s weight, size, and destination.

• We use trusted carriers such as USPS, UPS, or FedEx.

• Local pickup may be available at our studio locations at no charge.

Delivery Estimates

• Standard shipping within the U.S. usually takes 3–7 business days after processing.

• Delivery times may vary depending on carrier delays, weather, or other factors beyond our control.

Tracking Your Order

Once your order ships, you’ll receive a confirmation email with tracking information.

International Shipping

• We currently do not offer international shipping.

• If offered, international delivery times and rates vary by destination. Please note that customs fees, duties, and taxes are the buyer’s responsibility.

Lost or Damaged Items

• If your package is lost or arrives damaged, please contact us within 7 days of delivery so we can work with the carrier to resolve the issue.

• We are not responsible for delays or errors caused by the shipping carrier.