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Refund Policy

At People’s Practice, we want you to love your purchase. If you’re not satisfied, here’s how we can help:

Returns & Exchanges

  • We accept returns for unworn, unwashed items in their original packaging within 14 days of delivery.

  • Exchanges are subject to product availability.

  • Proof of purchase is required.

Non-Returnable Items

  • Sale items and gift cards are final sale and cannot be returned or exchanged.

  • Items marked “non-returnable” in the product description.

Damaged or Incorrect Items

  • If your order arrives damaged or you receive the wrong item, email contact@pplspilates.com within 7 days of delivery.

  • We’ll replace the item or issue a refund at no cost to you.

Refund Process

  • Once we receive and inspect your return, we’ll process your refund to your original payment method within 5–7 business days.

  • Shipping costs are non-refundable unless the return is due to our error.

  • You are responsible for return shipping unless the item is defective or incorrect.

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