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Refund Policy
At People’s Practice, we want you to love your purchase. If you’re not satisfied, here’s how we can help:
Returns & Exchanges
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We accept returns for unworn, unwashed items in their original packaging within 14 days of delivery.
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Exchanges are subject to product availability.
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Proof of purchase is required.
Non-Returnable Items
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Sale items and gift cards are final sale and cannot be returned or exchanged.
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Items marked “non-returnable” in the product description.
Damaged or Incorrect Items
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If your order arrives damaged or you receive the wrong item, email contact@pplspilates.com within 7 days of delivery.
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We’ll replace the item or issue a refund at no cost to you.
Refund Process
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Once we receive and inspect your return, we’ll process your refund to your original payment method within 5–7 business days.
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Shipping costs are non-refundable unless the return is due to our error.
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You are responsible for return shipping unless the item is defective or incorrect.